In collaboration with Payame Noor University and Iran Educational Psychology Association

Document Type : Research

Author

Assistant Professor of Public administration, Payame Noor University , Tehran, IRAN

Abstract

The purpose of this study is to present a structural model of using e-learning system with emphasis on mediation of behavioral tendency, ease and perceived usefulness. In this descriptive survey study, 150 students of Payame Noor University of Tehran in the academic year 2020-2021, who were randomly selected, participated. Measurement tools were the standard questionnaire of user Satisfaction, System Quality and Use of System of Ramiers et al (2017), Behavioral Tendency of Venkatesh and Bala (2008), Perceived ease, perceived usefulness of Davis (1989), Subjective Norm and Self -efficacy of Abdullah and Ward (2016) and Service Quality of Cidral et al (2017). The data were analyzed using structural equation testing and PLS software. The findings also indicated that factors such as; Feeling of self-efficacy, user satisfaction, subjective norm and system quality can have a direct impact on perceived ease. The quality of service and the quality of the system also make people feel that using an e-learning system is beneficial. In general, User satisfaction, system quality, subjective norm and self-efficacy through utility mediation, perceived ease and behavioral tendency were all influential in the use of e-learning system.
 

Keywords

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